Free Delivery January 2021
Free Delivery January 2021
Cart 0

FAQs

 

What kind of furniture do you sell?

We handcraft and create the best in quality and style for you and your home. We carry thousands of items and a balanced selection of prices and styles – from Rustic to Modern.

  

Do you have any physical store?

The Driftwood Factory does majority of our sales online. All our products are made from our workshop in Abu Dhabi using the finest quality raw materials. You are welcome to visit our factory to see the process. Please be sure to enter your correct delivery address and contact info to guarantee the delivery is on time. If you would like to arrange an appointment to see our products being made, please contact us - info@driftwoodfactory.com

 

Where do we deliver?

We currently deliver to Abu Dhabi and Dubai.

 

 

How do we deliver?

We provide door to door service. we have agreements with well know couriers. They will take care of your products and deliver it to your door step on time.

 

 Do we provide installation?

There is a minimum order requirement of 2500 AED for installation services.

 

Can I still order products even if they are out-of-stock?

 Yes, if the item is out of stock you will be able to pay and pre-order. Most of our products are made to order.

 

What is our Method of Payment? 

We accept payments online using Visa and MasterCard credit/debit card in AED and USD.

 

How much does delivery cost?

 Abu Dhabi -100 AED - Dubai - 150 AED (Large items)

Abu Dhabi - 50 AED - Dubai - 50 AED (Small items)

 

Can you match the color to an existing furniture we have? Will the furniture be the exact color that we see on your website?

Unless we physically agree on a sample, there will be 20-30% difference in the color as the device on which you view our website may slightly display it in a different contrast. So we always recommend you to visit our workshop or have a detailed discussion with our sales team regarding color.

 

Are the prices in my shopping cart guaranteed?

The Driftwood Factory works to maintain the lowest prices on our offered products. Prices are not guaranteed until your order is placed.

 

How to place my order?

Simply select the items you like and press add to cart. at the end of your shopping session press checkout the button on the right to provide your delivery address and contact info.

 

Is there a discount available for design professionals?

We are happy to assist design professionals looking to find items for their clients. Please contact our Team for details on   +971528791437    or email   info@driftwoodfactory.com

 

Do you do commercial fit outs for office/restaurants?

Yes, We do. You may contact us at info@driftwoodfactory.com for detailed information.